Conflict Failure or Conflict Success?
Conflict-competent leaders know the importance and value in dealing with conflict constructively and productively. Our mindset about conflict drives our conflict management responses. Additionally, someone who is “conflict competent” sees conflict situations as an opportunity to respond effectively.
During, this one-hour presentation, participants will be able to:
- Identify their beliefs about conflict interactions and how this informs their behaviors
- Describe the 4 key elements to build individual conflict competence